Culture Design
{the why}
Be the company everyone wants to work for by designing a culture people love. Connect teams to a deeper purpose and fully recognize each person’s unique contribution. Guard against gossip and negativity, cultivating trust.
Your internal culture is the PULSE of your organization. Collective employee behavior is the measurement of this pulse. This pulse has a direct correlation to the heartbeat of the organization's leader and what that leader creates or allows. This is GOOD NEWS. It means, as leader, you are ridiculously in charge.
“We are in the business of people and today’s change needs to be purposeful, simplified, relevant, and about people.”
- Lisa Duran
{what we offer}
We offer a step-by-step program to move towards or maintain a healthy internal culture, change mindsets and create boundaries.
De-toxify your internal culture by eliminating gossip and complaining. Redirect behaviors that cause cultures to be unhealthy. Implement recognition programs that don’t break the bank.
{how we do it}
Step I - Create a Purpose Statement
Purpose weaves a common goal together -- It's why we get up in the morning and go to work to help clients. We help ensure every team member is confident in the unique impact they make and that they feel equally important to the customer experience.
Step II - Bridge Communication Gaps Between Departments
Our four-question assessment will help uncover how you and others receive information, make decisions, and plan. Learn how to communicate with physicians, patients, and other departments within your clinics.
Step III - Things Your Mama Never Taught You
We equip teams to:
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positively navigate negativity
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re-direct gossip
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“complain” productively
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offer intentional peer-to-peer recognition