How We Help
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If your healthcare organization is struggling, our team can help by providing the following customized programs and services. Need something a little different? Just ask. We're here to help.
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Customized Patient Experience Programs
Customize your patient experience by starting with your people, processes, and technology. Receive on-point training, identify your non-negotiables, along with process and service defects, and refine each patient touchpoint -- and that's just the beginning.
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Internal Culture Programs
Your internal culture is the pulse of your organization. Collective employee behavior is the measurement of this pulse. This pulse has a direct correlation to the heartbeat of the organization's leader and what that leader creates or allows. This is good news! It means, as the leader, you are ridiculously in charge.
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Keynotes and Workshops
We inspire the heart of your organization—your people. With vivid visual presentations and interactive workshops, we help you build the figurative bridge from where you are to where you want to be, and then motivate the action toward it. We pride ourselves in really understanding your specialty and the strategic direction you’re headed. Allow us to partner with you to identify inhibitors, streamline processes, and collectively solve for whatever your “x” may be.
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Leadership Development
“People don’t do what organizations expect. They do what gets paid attention to.”
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75% of people leave good jobs because of poor management. 77% percent of HR professionals state that trust in leaders is the number one factor linked to employee engagement. The cost of poor leadership is too great to ignore. Increased engagement, greater retention, and outstanding employee performance is waiting just around the corner! Good managers are hard to find, difficult to leave, and impossible to forget. Develop this kind of leader.
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M&A Talent Retention Strategy
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From the first day of acquisition, you have 60 days to make a good impression. Employees are asking themselves:
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Will I still have a job?
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How will this change affect me? And,
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Do I really want to work for this new company?
We help strategically welcome newly acquired teams by integrating a common purpose, allowing them to identify their unique contribution to the greater outcome.
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Mindset Series
“Was it a bad day? Or was it a bad five minutes that you milked all day?” - Toby Mac
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“It isn’t what you have or who you are or what you are doing that makes you happy or unhappy. It is what you think about it.” - Dale Carnegie
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Invest in the internal needs of yourself and your employees so they can experience a greater impact personally, interpersonally, and collectively. Help them learn how to understand and appreciate their unique wiring and how it complements the team culture. Equip your team to navigate negativity, reduce conflict and facilitate difficult conversations in a way that improves relationships.
We can also touch on skills including financial responsibility, time management, and work-life balance. Private victory precedes public victory, and the proof is in the ROI.
